Employees need specific knowledge to perform their job -- but high performers have additional qualities, such as the ability to manage their time effectively.
Published 31 May 2022 | 4 min read
How we interact with our colleagues has ramifications on culture and morale. A nod here, a raised eyebrow over there, and a look condemnation. Our non-verbal cues are how we read situations and change moments in our life. Our perceptions, however, aren’t always right and we can misconstrue a look as being intended for us but in reality the giver of that facial expression may be thinking of someone or something else.
Still, our ability to communicate with both non-verbal and verbal signals is an important part of our daily working life. These signals have been lost in transition in recent times and probably won’t improve with the shift to hybrid working. But we do need to understand all forms of communication in a work or social atmosphere in order to function as orderly human beings. Identifying communication signs is imperative for working relationships in any office.
“The workplace is looking more diverse than ever,” Cathy Ngo, human resources and communications consultant, said. “While diversity is excellent and brings forward innovation and profitability, it can cause problems in communication.